Well, I’m very pleased to report that I heard back from DxO.  They expressed regret for the problems I was facing and hoped I’d reconsider.  I was impressed they responded.  So often companies don’t bother with a disgruntled customer.  So I’ll keep an eye on the product and if it appears it is stabilizing I just may give it a go again.

Read the final posting in this saga to see how it all turned out.